[CNC International] Monthly Authentication of Cosmetics Export Documents for Six Countries

To export cosmetics overseas, the certification documents required are different depending on the country of submission. There are various types of documents such as CFS (Certificate of Free Sale), LOA (Power of Attorney), ISO certificate, etc. Depending on the country, there are places that require an Apostille and places that require consular authentication. As the number of export countries increases, the complexity of document management increases exponentially.

Cosmetic manufacturer C&C International exports cosmetics to 6 countries and processes 3 to 4 Apostille and consular verification documents every month with Nanum Global.

What was the situation?

C&C International exports cosmetics to a total of 6 countries: China, Indonesia, India, Philippines, Kuwait, and UAE. I had to get Apostille or consular authentication for CFS, LOA, and ISO certificates that had to be submitted to each country.

There is something that I had to pay special attention to in this case. C&C International has several export managers. Since each person in charge requested different documents from different countries, it was important to manage each person's documents so that they were not mixed up. The Indonesian case requested by person in charge of A and the Kuwaiti case requested by person in charge B must be handled accurately without any confusion.

How did Nanum Global proceed?

Nanum Global proceeded by managing documents separately by person in charge and country. Every time a request came in, we clearly distinguished which person in charge and which country it was from, and processed it systematically to prevent documents from being mixed up.

In particular, for documents from countries that require consular authentication (countries that do not sign up to Apostille, such as China), we check the requirements in advance before submission and provide advance guidance so that they can be passed in one go without rejection. Since the consular authentication requirements are different for each country, without this prior confirmation process, documents may be rejected midway and the export schedule may be delayed.

Result: 3-4 transactions per month, continued for 2 years

All documents were processed without problems, and cosmetics exports to 6 countries are proceeding without a hitch.

C&C International has been requesting document authentication from Nanum Global 3 to 4 times a month for about two years. On a monthly basis, it is one of the most frequently transacted clients. In a situation where there are 6 exporting countries and multiple people in charge, the fact that documents are processed consistently without confusion means that there is trust in the document management system.

“Cosmetics export documents, Apostille & consular authentication from 6 countries processed monthly”